Project Manager | Program & Operations Management
Certified PMP with expertise in business transformation, process optimization, and cross-functional program management. Delivering measurable results through strategic planning and data-driven decision making.
Certified Project Management Professional with proven expertise
Certified Project Management Professional (PMP) with a proven track record of leading complex, cross-functional programs across consulting and service delivery environments. Experienced in managing the full project life cycle from strategy and planning through execution and delivery, ensuring alignment with organizational goals and compliance requirements.
Proficient in Agile, Hybrid, and Waterfall methodologies, with expertise in stakeholder collaboration, risk management, and performance improvement. Skilled in leveraging data analytics tools such as Power BI and SQL to generate insights, optimize workflows, and inform decision-making.
Professional skills and expertise
Strategic project leadership & execution
Data-driven insights & visualization
Cross-functional collaboration & communication
Modern project management platforms
Next-generation technology integration
Professional credentials & expertise
Key achievements and responsibilities
Desatech Consulting • Dallas, TX • 2021 - Present
Managed high-impact business transformation initiative, defining and executing over seven distinct work streams including contract governance, vendor oversight, policy development, and internal control restructuring. Delivered 92% improvement in operational efficiency.
Oversaw end-to-end redesign of operational workflows for healthcare and nonprofit sectors, structuring projects into actionable work streams focused on compliance, training, reporting, and change readiness.
Applied generative AI tools to automate risk analysis and regulatory document review processes, reducing audit preparation time by 40% and enhancing policy accuracy.
Implemented cross-functional digital workflow solutions using MS Project, Confluence, and SharePoint, improving task coordination, documentation accuracy, and team productivity.
University of North Texas • Denton, TX • 2021 - 2022
Managed academic projects involving 60 students each term, improving group collaboration using structured templates and rubrics. Facilitated capstone group projects from ideation through final presentation.
Supported implementation of digital project tracking and reporting system for academic initiatives, utilizing SharePoint and Excel-based dashboards to centralize timelines and deliverables, reducing reporting preparation time by 25%.
FedEx Corporation • Memphis, TN • 2022
Designed global internal communication TeamSite on SharePoint to improve communication and procedural clarity across departments. Defined core workstreams related to procedural documentation, policy alignment, and reporting governance.
Coordinated the 2022 FedEx Academy outreach initiative as a community engagement project. Conducted market and policy research to support strategic decisions on communication initiatives.
SEEDS – Access • Dallas, TX • 2015 - 2021
Led multi-year business transformation initiative in the SEEDS Financial Department, digitizing client onboarding and financial reporting systems. Achieved 40% reduction in processing time and improved data accuracy.
Directed strategic planning and transformation sessions with cross-functional leaders. Facilitated quarterly business reviews and operational audits, proactively identifying risks and resolving bottlenecks.
Let's discuss your next project or opportunity
I'm always interested in new opportunities and exciting projects. Whether you have a question about project management, business transformation, or just want to say hi, feel free to reach out!
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